Privacy Policy

Personal Data Processed Automatically

When you visit our website, we may collect certain information such the IP address, date and time of the visit to our website, information about your Internet browser, operation system or language settings. We may also process information about your conduct on our website, such as links opened or goods displayed. The details of your conduct on the web are anonymized for the maximum protection of your privacy and therefore we cannot match them with a particular person.

If you access our website from your mobile phone or a similar device or through one of our mobile applications, we can process information about your mobile device as well (mobile phone details, records of any application crash etc.).

Cookies

When you visit our website, we may automatically collect certain information through the use of cookies. Cookies are small text files that are stored on your device when you visit a website. We use different types of cookies to enhance your experience and to analyze and improve our services.

Types of Cookies We Use

  1. Necessary Cookies
    Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

    • cookieyes-consent
      • Domain: e-shop.jv-technoton.com
      • Duration: 1 year
      • Description: CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
      • Script URL pattern: cookieyes.com
    • _GRECAPTCHA
      • Domain: www.google.com
      • Duration: 6 months
      • Description: Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
      • Script URL pattern: google.com
    • rc::a, rc::b, rc::c, rc::f
      • Domain: google.com
      • Duration: various (session/never)
      • Description: These cookies are set by the Google Recaptcha service to identify bots and protect the website against malicious spam attacks.
      • Script URL pattern: google.com
    • wordpress_test_cookie
      • Domain: e-shop.jv-technoton.com
      • Duration: session
      • Description: WordPress sets this cookie to determine whether cookies are enabled on the users’ browsers.
    • woocommerce_items_in_cart, woocommerce_cart_hash, wp_woocommerce_session_*
      • Domain: e-shop.jv-technoton.com
      • Duration: session/2 days
      • Description: WooCommerce sets these cookies to record if there are any items in the shopping cart and to make a unique code for each customer so that it knows where to find the cart data in the database for each one.
  2. Functional Cookies
    Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
  3. Analytics Cookies
    Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

    • sbjs_migrations, sbjs_current_add, sbjs_first_add, sbjs_current, sbjs_first, sbjs_udata, sbjs_session
      • Domain: .e-shop.jv-technoton.com
      • Duration: session/1 hour
      • Description: Sourcebuster sets these cookies to identify the source of a visit and stores user action information in cookies. This analytical and behavioural data is used to enhance the visitor experience on the website.
      • Script URL pattern: sourcebuster.min.js
    • _lscache_vary
      • Domain: e-shop.jv-technoton.com
      • Duration: 2 days
      • Description: Litespeed sets this cookie to provide the prevention of cached pages.
      • Script URL pattern: wp-content/plugins/litespeed-cache

We process cookies automatically to enhance your experience and to understand how you interact with our site. You can control and manage cookies using your browser settings. For more information on how to do this, please refer to your browser’s help documentation.

By continuing to use our website without changing your settings, you consent to our use of cookies in accordance with this policy.

 

Why We Collect and Process Your Personal Data

Your personal data is processed for the following reasons:

  • Purchase of goods and services: the primary purpose of processing your data is due dispatch and delivery of your order. If a problem occurs, we know who to contact from the data you provided.
  • Customer care: if you address us with a question/issue, we have to process your personal data in order to answer/resolve it. The data may be transferred to third parties in certain cases (e.g. delivery company).
  • Marketing:
    • Electronic marketing: e-mail commercial communication is sent to you upon your consent. You can easily unsubscribe from our.
    • Telemarketing: marketing calls are made in order to offer you goods and services and related marketing communication. The legal grounds for the processing of your telephone number is either with your consent or at least our legitimate interest in the conventional direct marketing.
    • Retargeting: In some cases we use retargeting techniques.
  • Assertion of rights and legal claims and inspection by public authorities: we can also process your personal data in order to assert our rights and legal claims. We may also process your data for inspections by public authorities and other serious reasons.

 

Legal Grounds for Processing of Personal Data

Conclusion and Performance of Agreement

A large part of your personal data are needed by us in order to conclude the purchase agreement or another contract for goods and services you intend to purchase. After the agreement is concluded, we process your personal data in order to duly deliver the purchased goods, or to render the purchased services. We have to process billing and delivery details in particular due to the above-mentioned legal grounds. Due to the above-mentioned legal grounds, we have to process in particular billing and delivery details.

Legitimate Interest

We also use your personal data to provide you the relevant content, which may be of interest to you. On the grounds of legitimate interest, we process particular personal data, which is processed automatically, and cookies. We may also send you e-mails and text messages on the same legal grounds.

Consent

For the purposes of e-mail marketing and telemarketing, we process your personal data upon your consent. If you do not grant your consent and you are our customer, we can send you commercial newsletter (or give you telemarketing calls) even without your consent. In any case, you are entitled to reject such marketing communication.

Personal Data Security

We regularly check and improve our security. All communication between your device and our web servers is encrypted. We try to use such safety measures that provide sufficient security. The safety measures adopted are regularly updated.

Personal Data of Children

Our on-line store is not intended for children under 18. A person under 18 is not allowed to use our on-line store.

Correction

In case you believe that your personal data has been processed incorrectly, you can contact us. However, it will be faster and more efficient for you to correct the personal data by yourself in your user profile.

Deletion

You may also claim the deletion of your personal data (this shall not apply to data in documents that are subject to the obligation of archiving under the law (e.g. invoices or credit notes). In case we need your personal data to determine, execute or defend our legal claims, your request may be rejected (e.g. if we have an overdue invoice in your name or if the complaint procedure is in progress).

Please note that the essential details of your payment card are not stored by our company; they are stored at the payment gateway. Therefore, we are not able to delete such data; you have to address the payment gateway which mediated the payment.

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